Privacy Policy

Introduction

This Privacy Policy outlines how Incaspin, operating under a Curacao eGaming license, collects, uses, shares, and protects the personal data of its users in compliance with applicable data protection laws and gambling regulations in Canada. By using our services, you consent to the data practices described herein.

Data Collection

Incaspin collects various types of personal data from its users, which may include:

• Registration Data: Information provided during the registration process, such as name, address, date of birth, and contact details.
• Payment Details: Information related to transactions, including payment method, credit card information, and financial transaction history.
• Technical Logs: Data automatically collected when you access our services, such as IP addresses, browser type, device information, and cookies.

Purpose of Data Usage

The personal data collected by Incaspin serves several purposes, including but not limited to:

• Account Management: To create, manage, and maintain your account, including verifying your identity and ensuring compliance with legal requirements.
• Marketing Communication: To send promotional materials, newsletters, and updates about our services, provided you have opted in to receive such communications.
• Anti-Fraud Checks: To monitor and analyze transactions to prevent fraudulent activities and ensure the security of our services.
• AML Compliance: To comply with anti-money laundering regulations, including monitoring and reporting suspicious activities.
• KYC Procedures: To perform Know Your Customer checks to verify the identity of our users and prevent underage gambling.

Data Sharing

Incaspin may share your personal data with third parties in the following circumstances:

• Payment Providers: To facilitate financial transactions and process payments securely.
• Verification Partners: To assist in identity verification and compliance with regulatory requirements.
• Regulatory Authorities: To comply with legal obligations and provide information as required by law.

All third parties with whom we share your data are obligated to protect your information and use it solely for the purposes for which it was disclosed.

User Rights

As a user, you have certain rights regarding your personal data, which include:

• Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy of that data.
• Right to Deletion: You can request the deletion of your personal data, subject to our legal obligations to retain certain information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.

To exercise these rights, please contact our support team, and we will respond to your request in accordance with applicable laws.

Cookie Policy

Incaspin uses cookies to enhance user experience and improve the functionality of our services. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate our site and use its features.
• Analytical Cookies: These cookies help us analyze how users interact with our site, allowing us to measure and improve performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or alteration. Our security measures include encryption, firewalls, and regular security assessments.

Data Retention

Incaspin retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes and encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries promptly and effectively.